Carrers
Our human resource’s philosophy is based on the freedom-responsibility-equity triptych.
Freedom
Each individual is free to manage their career as they see fit, set their own objectives, accomplish them at their own pace, or choose not to accomplish them at all.
Responsibility
With freedom comes responsibility. While the organization defines the conditions for optimal development and open social dialogue, it is up to each individual to carve their own path, define the pace at which they pursue their career, and reap what they sow.
Equity
Each individual is rewarded based on the risks they take, the initiatives they undertake, and the perseverance with which they support and sell their ideas to the company in order to create value. We have understood that there are only three ways to create wealth: work, knowledge, and self-confidence.
The principles of experience and collegiality play an important role in the daily application of this triptych:
Experience: It is the sum of past mistakes. We consider the mistakes made by our employees or executives as formative experiences that can make them wiser. However, repeated mistakes become faults and harm the common interest.
Collegiality: Common sense dictates that decisions should be made collegially. Teamwork is our driving force. We value the search for consensus through the exchange of ideas because that is where enlightenment comes from. Individually, each of us is as limited and fallible as a single strand of a broom. Together, we are a broom that cannot be broken. At Afriland First Bank, we believe that the group is more than just the sum of its parts.
This philosophy emphasizes the importance of individual freedom and responsibility, as well as the equitable recognition and rewards for contributions made by employees. It acknowledges the value of learning from mistakes and the power of teamwork and collective decision-making. By promoting a culture of trust, collaboration, and shared responsibility, Afriland First Bank aims to foster a supportive and fulfilling work environment that drives individual and collective success.
JOIN US
By joining us, you commit to:
- Condition your social advancement through your dynamism and dedication to work: You agree to exert effort and maintain a proactive attitude towards your professional goals. Your progression within our organization will be based on your determination, commitment, and performance.
- constantly challenge you through continuous training, because knowledge that is not maintained is lost: You acknowledge the importance of continuous learning and commit to developing your skills and knowledge throughout your professional journey. You will be encouraged to participate in training programs and seize opportunities for personal and professional growth.
- Renounce any kind of complexes and inhibitions that hinder the path to leadership: You agree to let go of mental and emotional limitations that could impede your development as a leader. You commit to cultivating self-confidence and taking bold initiatives to achieve your goals and inspire others.
By joining our organization, you will become part of a dynamic team that values effort, learning, and leadership. You will be encouraged to develop your skills, push your limits, and actively contribute to our mission of collective success.
Latest Job opportunities
Afriland First Bank South Sudan is a fast-growing Pan-African bank in existence since 2012 with its head office at Hai Cinema Road, Juba – South Sudan., The bank is currently looking for a « Human Resources Assistant » who will be responsible for providing support to the HR department in various functions, including recruitment, onboarding, employee relations, and HR record-keeping. The ideal candidate will be detail-oriented, have good interpersonal skills, and have a strong understanding of HR processes and procedures.
Job Purpose
To ensure the smooth operation of HR activities, contribute to employee satisfaction, and uphold compliance with HR policies and regulations.
Key Responsibilities
- Orientation of new employees.
- Administrative management of HR files.
- Coordination of HR meetings.
- Employee database updates.
- Training and integration of new hires.
Qualification required
- Degree in Human Resources, Administration, or a related field.
Experience
- Minimum of 2 years of experience in an administrative or HR role, preferably in the banking or financial sector.
- Experience in internal communication management.
Key Measurable Objectives
- Management of administrative tasks related to human resources.
- Recruitment follow-up and employee management.
- Internal coordination with different departments.
- Employee file management and database updates.
Required Skills
- Communication skills.
- Proficiency in HR IT tools.
- Organization and time management.
- Mastery of labor laws.
- Confidentiality and discretion.
- Team spirit.
Language skill required
- Fluent in English (written and spoken)
- Proficient in Arabic (written and spoken) is an added advantage.
Application Process
Interested Candidates should submit their CV and cover letter to firstbank_ss@afrilandfirstbank.com with the subject “Human Resources Assistant” no later than February 15, 2025. Only shortlisted candidates will be contacted for an interview. Afriland First Bank South Sudan is an equal opportunity employer that values diversity and inclusion.
Afriland First Bank South Sudan is a fast-growing Pan-African bank in existence since 2012 with its head office at Hai Cinema Road, Juba – South Sudan., The bank is currently looking for cashiers who will be responsible for handling cash transactions, ensuring accuracy and compliance with bank policies and procedures, and providing excellent customer service.
Job Purpose
To facilitate the smooth operation of the bank’s branch network by processing cash deposits, withdrawals, transfers, and payments in a timely and efficient manner.
Key Responsibilities
- Receive and confirm money from customers.
- Pay out cash to customers according to their requests and bank regulations.
- Record all transactions in the appropriate systems and issue receipts or vouchers.
- Balance cash in hand at the end of the day and report any discrepancies or issues.
- Maintain security and confidentiality of customer information and bank assets.
- Handle customer inquiries and complaints in a professional and courteous manner.
- Comply with all bank policies, procedures, and regulations regarding cash handling and anti-money laundering.
- Perform any other duties as assigned by the supervisor or manager.
Qualification required
- A minimum of a diploma in accounting, finance, business administration, or related field.
Experience
- Previous experience in customer service, preferably in the banking or financial sector, would be an asset.
Key Measurable Objectives
- Maintain an average customer satisfaction score of 99% or higher, assessed through regular satisfaction surveys.
- Achieve monthly sales goals for products and services set by management.
- Process a minimum volume of daily transactions, in accordance with established productivity standards.
Required Skills
- Excellent customer service skills and ability to work effectively in a customer-oriented environment.
- Ability to process financial transactions accurately and quickly.
- Strong verbal and written communication skills.
- Attention to detail and adherence to bank security policies and procedures.
- Proficiency in computer software and ability to learn new systems quickly.
Language skill required
- Fluent in English (written and spoken).
- Proficient in Arabic (written and spoken) is an added advantage.
Application Process
Interested Candidates should submit their CV and cover letter to firstbank_ss@afrilandfirstbank.com with the subject “Teller” no later than February 15, 2025. Only shortlisted candidates will be contacted for an interview. Afriland First Bank South Sudan is an equal opportunity employer that values diversity and inclusion.
Afriland First Bank South Sudan is a fast-growing Pan-African bank in existence since 2012 with its head office at Hai Cinema Road, Juba – South Sudan., The bank is currently looking for Customer Care who will be responsible for providing exceptional customer service by addressing client inquiries, advising them on bank products and services, and ensuring their satisfaction. You will also be responsible for managing and developing an existing client portfolio, as well as seeking new business opportunities.
Job Purpose
To establish and maintain strong relationships with clients. Customer Service are the primary points of contact for clients to address their financial needs and advise them on bank products and services.
Key Responsibilities
- Serve as the primary point of contact for clients, addressing their inquiries, providing information on bank products and services, and resolving client issues or concerns.
- Manage and develop an existing client portfolio by identifying their financial needs and recommending appropriate products and services.
- Promote and sell bank products and services based on clients’ financial needs and goals.
- Ensure compliance with bank policies and procedures regarding regulatory compliance and transaction security.
- Maintain security and confidentiality of customer information and bank assets.
- Collaborate with other bank departments to meet client needs effectively and efficiently.
Experience
- Previous experience in customer service, preferably in the banking or financial sector, would be an asset.
- Experience in sales or client account management would also be appreciated.
Key Measurable Objectives
- Achieve and maintain a high level of customer satisfaction, measured through regular satisfaction surveys.
- Meet sales and portfolio growth targets set by management.
- Ensure retention and loyalty of existing clients by developing lasting relationships.
Required Skills
- Excellent customer service skills and ability to build trust with clients.
- Strong verbal and written communication skills.
- Ability to identify client needs and recommend appropriate solutions.
- Thorough knowledge of banking products and services.
- Ability to work independently and manage time effectively.
Language skill required
- Fluent in English (written and spoken)
- Proficient in Arabic (written and spoken) is an added advantage
Application Process
Interested Candidates should submit their CV and cover letter to firstbank_ss@afrilandfirstbank.com with the subject “Customer Care” no later than February 15, 2025. Only shortlisted candidates will be contacted for an interview. Afriland First Bank South Sudan is an equal opportunity employer that values diversity and inclusion.
Afriland First Bank South Sudan is a fast-growing Pan-African bank in existence since 2012 with its head office at Hai Cinema Road, Juba – South Sudan., The bank is currently looking for Sales Representative who will be responsible for promoting and selling the bank’s products and services to both existing and potential customers. They will play a key role in driving revenue growth by identifying customer needs, recommending appropriate banking solutions, and closing sales.
Job Purpose
To meet or exceed sales targets and contribute to the overall success of the bank.
Key Responsibilities
- Actively engage with customers to understand their financial goals and needs.
- Promote and sell a range of banking products, including accounts, loans, and investment options.
- Develop and maintain relationships with customers to enhance retention and loyalty Meet or exceed individual sales targets and contribute to team goals.
- Conduct outbound sales calls, follow up on leads, and schedule appointments with potential clients.
Qualification required
- A Bachelor’s degree in business, finance, marketing, or a related field.
Experience
- At least one year of experience as a Sales Representative in a bank or financial institution.
Key Measurable Objectives
- Provide personalized financial advice and recommendations to customers based on their requirements.
- Stay updated on the latest banking products, services, and industry trends.
- Prepare and submit sales reports to management on a regular basis.
Required Skills
- Excellent communication and presentation skills.
- Strong sales acumen and customer-focused mindset.
- Strong verbal and written communication skills.
- Results-driven with a proven track record of meeting or exceeding sales targets.
- Ability to build and maintain strong relationships with customers.
- Resilience and persistence in pursuing sales opportunities.
- Strategic thinking and problem-solving abilities.
- High level of integrity and professionalism.
- Goal-oriented and self-motivated.
Language skill required
- Fluent in English (written and spoken)
- Proficient in Arabic (written and spoken) is an added advantage.
Application Process
Interested Candidates should submit their CV and cover letter to firstbank_ss@afrilandfirstbank.com with the subject “Sales Representative” no later than February 15, 2025. Only shortlisted candidates will be contacted for an interview. Afriland First Bank South Sudan is an equal opportunity employer that values diversity and inclusion.
Your Graduate Program
In 2021, Afriland First Bank initiated the “Young Graduate Programme”, a pre-hiring test drive in local universities. This is a civic initiative that offers young higher education graduates the opportunity for a first professional experience. This highly selective programme aims at attracting young talents who will be trained for various positions in Afriland First Bank teams.
The programme is specifically aimed at holders of a Master’s degree and students at the end of the Master’s cycle in the fields of management in private and public and private universities in South Sudan.
Written tests are organised in several institutions like in the University Of Juba for graduates or potential graduates in International Banking-Money-Finance and International Marketing, Computer science, etc…
Every pre-hiring test session is announced by the institution where it will be organised. Results of the test are published on the bank’s website www.afrilandfirstbank.com. The tests are open and free to all candidates who meet the requirements.
Afriland First Bank South Sudan is a corporate citizen that fully trusts the higher education system and gives priority to its young graduates. The Young Graduate Programme seeks to provide these young graduates with the experience they need to thrive in various professional paths.
Application
